RDM Direct Sales
Unit 2 Maltings Estate
Derby Road
Burton-on-trent
Staffordshire
DE14 1RN
01283 515 136
Service Centre
Unit 5 - 6
Electric Street
BURTON-UPON-TRENT
Staffordshire
DE141RQ
01283 547 755

Service Centre

To our valued customers:

Since the outbreak of Covid-19 and following government instruction to close operations, we have been working hard behind the scenes to implement changes in the way we operate. These significant but necessary changes, take precedent to the well being of our staff and customers on a day to day basis.

For the foreseeable future we are changing the way our customers buy cars. The changes are designed to heed advice and respect social distancing, which will in turn eliminate the possibility of virus transmission during your car buying experience. Quality and transparency are the heart of RDM Direct, these key values will remain at the forefront of the way we conduct business. Though our showroom & forecourt being closed to the public and our customers (until instructed otherwise), we are proud to introduce ‘Contactless Collection’ & ‘Contactless Home Delivery’.

Contactless Collection

Lock-down measures in place mean our valued customers are still unable to browse our forecourt and test drive vehicles of interest. As of Wednesday 13th May, the government have given authority for customers to frequent our premises and collect vehicles contact free. With this in mind, we are able to facilitate the reservation of a vehicle remotely and collection on site, without any need to enter the showroom and our sales offices. The whole transaction is and will remain contact free. Without a doubt the changes within our industry are vast and we are confident your needs will be totally satisfied during your car buying experience.

 

Contactless Home Delivery

RDM Direct are now offering a facility whereby customers can choose the vehicle of interest and have it delivered to your door (Contactless Home Delivery), at a time when is most convenient. This move will also factor in a potential part exchange, as well as financing options when applicable. The transaction will mean prior to the vehicle being delivered, all usual preparation measures will be completed including: a thorough mechanical inspection, 12 month MOT (if the existing MOT is less than 6 months) and a full valet. We trust with our contactless home delivery; you can buy your next car from us with absolute confidence.

During the preparation of the vehicle, our staff will be taking precautions utilising PPE and completing their work with social distancing in mind. Once the vehicle has had its final valet, it will be carefully disinfected and left untouched for 24 hours. At the point of delivery, our partners will once again: respect social distancing, use necessary PPE and disinfect the vehicle once unloaded off the transporter. We are wholly confident this process will prove most effective during your car buying experience, eradicating the chance of virus transmission.

Please email: sales@rdmdirect.co.uk for further information and to take advantage of our new service.

 

Service Centre

Here at RDM Direct, after sales is just as vital to our business as the sale of used vehicles. With this in mind, we want our customers to be assured the utmost care and attention goes into our fantastic range of used vehicles. With over 12 years experience in sales, we have now opened a fully operation service centre less that 5 minutes away.

If you’re looking at getting your vehicle services, please call us today on 01283 547 755 or 01283 515 136 to arrange a booking. Alternatively, please fill in your details below and one of our experience members of staff will be happy to assist you.


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